With the preponderance of remote deployment, monitoring, access, and remediation tools, it’s safe to say remote help desk support remains the ideal first point of contact for resolving technical issues. Since roughly 80% of all support incidents don’t require a physical presence to resolve, filtering out those incidents at the help desk is the fastest and most efficient way to get end users back to work. But what about the other 20%?
Entrepreneurs, startups and small businesses have dozens of things to consider before taking the plunge when leasing a new office or coworking space. Understandably, most startups want to dip their proverbial toe in the water before proceeding. From an IT services standpoint, knowing what your options are beforehand is a wise course of action. Below are some key points to review with an MSP that will eliminate move in day jitters and ensure your technology is working for you, not against you.
On Thursday, May 16th from 6:00 pm to 8:00 pm, TechNoir Solutions will be co-hosting a free happy hour event at TenantBase's River North location at 363 West Erie Street, Suite 135 Chicago, IL 60654.