Why On-Site IT Support is Still a Thing
With the preponderance of remote deployment, monitoring, access, and remediation tools, it’s safe to say remote help desk support remains the ideal first point of contact for resolving technical issues. Since roughly 80% of all support incidents don’t require a physical presence to resolve, filtering out those incidents at the help desk is the fastest and most efficient way to get end users back to work. But what about the other 20%?
TechNoir Solutions Joins Coffee & Conversation
On Saturday, May 25, 2019, TechNoir Solutions will be on hand at this month’s Coffee & Conversation meetup to discuss how the organization supports IT for Chicago area startups and small businesses.
How to Set up IT Services at Your New Office
Entrepreneurs, startups and small businesses have dozens of things to consider before taking the plunge when leasing a new office or coworking space. Understandably, most startups want to dip their proverbial toe in the water before proceeding. From an IT services standpoint, knowing what your options are beforehand is a wise course of action. Below are some key points to review with an MSP that will eliminate move in day jitters and ensure your technology is working for you, not against you.
Sophisticated Threats: Why We Should Be on Cyber Security Lock Down
Even the most cynical of end users can be fooled if they’re not constantly updating their awareness of phishing modus operandi.
TechNoir Solutions Co-Hosts Happy Hour Event at TenantBase
On Thursday, May 16th from 6:00 pm to 8:00 pm, TechNoir Solutions will be co-hosting a free happy hour event at TenantBase's River North location at 363 West Erie Street, Suite 135 Chicago, IL 60654.